Privacy Policy Statement

Your privacy is important to us. This policy describes how we collect, use, and protect your personal information while you use our services and website.

Information We Collect

We gather only the data necessary to deliver our SEO services and ensure platform security.

• Personal details you provide including name, email, contact preferences, and business information through forms.
• Technical data such as browser type, device identifiers, location, IP address, and browsing actions on our site.
• Information related to your website or project that is shared for the purpose of our analysis and recommendations.
• Records of your communication and correspondence with our support or sales teams.

How We Use Data

Your data is processed for providing services, internal administration, and legal compliance.

• Responding to inquiries and delivering SEO strategy recommendations tailored to your needs.
• Internal research and analysis to improve our services and user experience.
• Platform management, security monitoring, and preventing unauthorised access.
• Compliance with legal obligations under Australian law.

Legal Basis

Processing is necessary to respond to your inquiries, fulfil contracts, and meet regulatory requirements.

We rely on legitimate interest or your explicit consent to process submitted data for direct responses, with all handling in accordance with privacy regulations.

Data Sharing

We do not sell your data and share only as required by law or for essential operations.

• Third-party service providers may access data for hosting, platform management, or analytics where contractually required for service provision.
• Authorities may be provided data in compliance with legal or regulatory investigative requests.
• Any merger or transfer of company assets will include appropriate data protection safeguards.

Data Security

We employ security measures to prevent unauthorised access, alteration, or loss of personal information. Data is retained only as necessary for service provision, legal requirements, or upon request for removal. No system is entirely immune, but we maintain high standards for data protection.

Your Rights

You have rights to access, correct, or request deletion of your data in line with Australian law.

• Request details on how your data is collected, used, and retained.
• Request corrections or updates if your personal information is inaccurate.
• Request erasure or suspension of your information from our records as permitted by law.
• Withdraw consent for future data processing, subject to contractual limitations.

Our Use of Cookies

Cookies help us personalise your experience and analyse website activity. You may control cookie preferences via your browser settings or see our Cookie Policy for details.

Cookie Policy Cookie Policy

Contact Us

Please contact our privacy officer with any questions or to exercise your data rights.

Policy Changes

We may update this privacy policy for new regulations or internal changes. Check here for the latest version at any time.